Euphemia Consultants

Euphemia Consultants

CRM Service Packages

Focused CRM services for specific growth challenges.

Euphemia's CRM service packages combine senior strategy and hands-on delivery into clearly defined projects with an agreed scope, timescale and investment.

These services complement our wider audit, recommendations, implementation, project management and collaboration capabilities. They provide a straightforward starting point when you have a specific CRM challenge or commercial objective.

Prefer email? hello@euphemiaconsultants.co.uk

What our clients say

Excellent on Trustpilot

4.5 / 5

Based on 14 reviews

Platform experience

Support across the platforms you use.

We work with clients across these CRM, email and customer engagement platforms. The starting point is your customer journey and commercial priorities.

Your investment

The right support.
A clear starting point.

Start with an assessment, plan or delivery project. For a broader challenge, bring strategy and implementation together or add a Fractional Head of CRM. You do not need to buy the packages in sequence.

A defined project for a specific CRM priority.

Diagnose

CRM Revenue Opportunity Scan

Who it's for
Businesses already running CRM, lifecycle or email activity but uncertain where the greatest commercial opportunities are.
Why choose it
You are running CRM activity but are unsure where the greatest commercial opportunities are.

Project investment

From £1,500

+ VAT

What you'll get

CRM scorecard and 90-day roadmap.

  • CRM opportunity scorecard
  • Lifecycle gap assessment
  • Priority recommendation document
Explore package: CRM Revenue Opportunity Scan, From £1,500 + VAT

Design

Lifecycle Journey Blueprint

Who it's for
Businesses with disconnected campaigns, missing lifecycle stages or an upcoming automation programme.
Why choose it
Your campaigns feel disconnected and lifecycle stages are missing.

Project investment

From £3,500

+ VAT

What you'll get

Journey architecture and implementation roadmap.

  • Current-state map
  • Future-state lifecycle blueprint
  • Prioritised journey backlog
Explore package: Lifecycle Journey Blueprint, From £3,500 + VAT

Build

Automation Build Sprint

Who it's for
Businesses that know what needs building but lack specialist capacity or platform expertise.
Why choose it
You know what needs building but lack the specialist capacity or platform expertise.

Project investment

From £5,500

+ VAT

What you'll get

Built, tested and documented automations.

  • Three standard journeys or one advanced multi-branch journey
  • Technical readiness review
  • Trigger and audience configuration
Explore package: Automation Build Sprint, From £5,500 + VAT

Measure

CRM Measurement Foundation

Who it's for
Teams that report opens and clicks but cannot confidently demonstrate CRM's effect on conversion, retention, customer value or pipeline.
Why choose it
You cannot connect CRM activity to commercial outcomes.

Project investment

From £3,500

+ VAT

What you'll get

KPI, tracking and reporting framework.

  • CRM measurement framework
  • KPI dictionary
  • Tracking and taxonomy requirements
Explore package: CRM Measurement Foundation, From £3,500 + VAT

Enterprise or multi-platform engagement? Bespoke.

Starting prices are indicative. Your scope, deliverables, timescale and investment are agreed before work begins.

Discuss your scope

Compare

Compare CRM service packages

Good, Better and Best reflect the level of support you need. Each package is available separately, so you can start wherever suits your challenge.

Package details at a glance

Packages to compare
  • CRM Revenue Opportunity Scan

    Best for
    Finding and prioritising opportunities
    Main outcome
    CRM scorecard and 90-day roadmap
    Starting price
    £1,500 + VAT
    View service
  • Lifecycle Journey Blueprint

    Best for
    Planning a connected customer lifecycle
    Main outcome
    Journey architecture and implementation roadmap
    Starting price
    £3,500 + VAT
    View service
  • Automation Build Sprint

    Best for
    Launching priority customer journeys
    Main outcome
    Built, tested and documented automations
    Starting price
    £5,500 + VAT
    View service
  • CRM Measurement Foundation

    Best for
    Connecting CRM to commercial performance
    Main outcome
    KPI, tracking and reporting framework
    Starting price
    £3,500 + VAT
    View service
  • 90-Day CRM Growth Programme

    Best for
    Strategy, delivery and measurable improvement
    Main outcome
    Prioritised improvements launched within 90 days
    Starting price
    £12,000 + VAT
    View service
  • Fractional Head of CRM

    Best for
    Ongoing senior ownership
    Main outcome
    Leadership, roadmap and delivery accountability
    Starting price
    From £2,500 + VAT per month
    View service

Find your starting point

Which CRM service is right for you?

Choose the statement that best describes you

We recommend · Diagnose

CRM Revenue Opportunity Scan

Businesses already running CRM, lifecycle or email activity but uncertain where the greatest commercial opportunities are.

Starting price
From £1,500 + VAT
Explore CRM Revenue Opportunity Scan

The pathway

Diagnose. Design. Build. Measure. Transform. Lead.

  1. 1

    Diagnose

    CRM Revenue Opportunity Scan

    “You are running CRM activity but are unsure where the greatest commercial opportunities are.”

    Who it's for: Businesses already running CRM, lifecycle or email activity but uncertain where the greatest commercial opportunities are.

    You receive: CRM scorecard and 90-day roadmap.

    From £1,500 + VAT

    Explore CRM Revenue Opportunity Scan →
  2. 2

    Design

    Lifecycle Journey Blueprint

    “Your campaigns feel disconnected and lifecycle stages are missing.”

    Who it's for: Businesses with disconnected campaigns, missing lifecycle stages or an upcoming automation programme.

    You receive: Journey architecture and implementation roadmap.

    From £3,500 + VAT

    Explore Lifecycle Journey Blueprint →
  3. 3

    Build

    Automation Build Sprint

    “You know what needs building but lack the specialist capacity or platform expertise.”

    Who it's for: Businesses that know what needs building but lack specialist capacity or platform expertise.

    You receive: Built, tested and documented automations.

    From £5,500 + VAT

    Explore Automation Build Sprint →
  4. 4

    Measure

    CRM Measurement Foundation

    “You cannot connect CRM activity to commercial outcomes.”

    Who it's for: Teams that report opens and clicks but cannot confidently demonstrate CRM's effect on conversion, retention, customer value or pipeline.

    You receive: KPI, tracking and reporting framework.

    From £3,500 + VAT

    Explore CRM Measurement Foundation →
  5. 5

    Transform

    90-Day CRM Growth Programme

    “You need strategy and implementation rather than another report.”

    Who it's for: Scale-ups and established SMEs that need diagnosis, strategy and delivery rather than another recommendations document.

    You receive: Prioritised improvements launched within 90 days.

    From £12,000 + VAT

    Explore 90-Day CRM Growth Programme →
  6. 6

    Lead

    Fractional Head of CRM

    “You need ongoing senior leadership and roadmap ownership.”

    Who it's for: Businesses that need ongoing senior ownership, prioritisation and accountability.

    You receive: Leadership, roadmap and delivery accountability.

    From £2,500 + VAT per month

    Explore Fractional Head of CRM →

Specific CRM challenges

Need help with something more specific?

Deliverability, migration, segmentation, retention, team enablement and campaign operations.

See focused support

Not sure where to start? Tell us about your CRM challenge.

Prefer email? hello@euphemiaconsultants.co.uk